Spa Etiquette & Policies

• Please arrive 10 minutes early to your appointment in order to complete your intake form it you have not already completed it.

• Please silence your phone upon arrival.

• Please do not bring anyone else to your appointment.

• You must be at least 18 years of age to receive any service.

• If possible, please remove heavy makeup prior to your appointment.

• COVID-19 policies and procedures are in place; if you are sick or have been exposed to someone who is, please stay home.

Cancellation & Rescheduling Policies

If you need to cancel/reschedule, please do so 48 hours before your appointment to avoid the 50% fee (this allows myself and my guests to view and book current openings).

• There is a 10 minute-late grace period; your session will be shortened to accommodate.

• If you are 20 minutes late, your session will be forfeited and a 50% fee will be charged.

• A “No Call/No Show” will result in a 50% fee and must be paid in order to book again.

Silent Appointments

Please do not hesitate to book a silent appointment if you’re feeling anxious, over-stimulated, tired, mentally drained, etc. and would like to avoid conversation. After the initial service consultation and skin analysis, we will happily let you enjoy some quiet time. This option is always available to be utilized at any time, without judgement.